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Community Resources

Self-Management Programs

Links to government and non-governmental organizations provincially, nationally and internationally that can help you to “Live a Healthy Life” while managing chronic health conditions.

Information | Disease Specific Organizations | Adaptive Equipment | Healthy Lifestyle | Healthy Eating | Advocacy | Self-Help | Other Government Resources

INFORMATION

Alcohol & Drug Information Referral Service (ADIRS)

ADIRS provides free, confidential information and referral services to British Columbians in need of support with any kind of substance use issue (alcohol or other drugs). Referral to community substance use treatment services is available for all ages. Information available from ADIRS includes prevention resources, support groups, and addiction related topics such as fetal alcohol syndrome. Contact ADIRS toll-free at 1 800 663-1441, or in the lower mainland at 604 660-9382. Free, multilingual telephone assistance is available 24 hours a day, 7 days a week.

BC 211

www.bc211.ca
Available to the Lower Mainland, 211 helps link people rapidly and easily to the services they need, avoiding the stress and confusion of searching for programs and services. Certified Information and Referral Specialists help callers to determine their needs and options.

FETCH (For Everything That's Community Health)

This is an online resource that helps patients and health care providers find information on social and health resources within their own community, including counselling, crisis intervention, employment assistance, and agencies that provide support for various medical conditions.

Find Support BC

http://findsupportbc.com/
Connects families of persons with disabilities with resources available to them. Their database generates a list of resources based on age, disability, region and city in BC.

HealthLink BC

www.healthlinkbc.ca or call 8-1-1
24/7 access to non-emergency health information and services. Translation services are available in over 130 languages on request. Speak with a nurse about your symptoms, consult with a pharmacist about your medication questions, or get healthy eating advice from a dietitian. You can also find the health services and resources you need, closest to you.

Immunize BC

https://immunizebc.ca/
Evidence-based immunization information and tools for B.C. residents.

Office of the Seniors Advocate
1-877-952-3181 or in Victoria 250-952-3181
Seniors who have issues accessing health-care services or with the health care they received can call the Office of the Seniors Advocate to receive timely resolution of problems. This toll-free phone line is available Monday-Friday from 8:30 a.m. to 4:30 p.m.

RxHelp.ca
RxHelp's mission is to provide Canadian health care consumers access to brand-name pharmaceutical manufacturers "Patient Assistance Programs". Patient payment assistance programs are run by many brand-name pharmaceutical manufacturers to provide significant savings on brand-name prescription medicines. RxHelp.ca connects Canadian patients to these pharmaceutical manufacturer's payment assistance programs FREE of charge. There are 3 main types of programs:

  1. Patient Choice Programs - Allow the patient to remain on their brand name medicine with little or no additional cost over the generic equivalent.
  2. Patient Assistance Programs - Help offset or reduce the out-of-pocket patient costs that are not covered by the patient's public or private drug plan. Some or all of the out-of-pocket patient costs will be paid by the manufacturer of the product up to a defined maximum.
  3. eSample Programs - Allows the patient to receive the prescribed medication for a certain number of days at no cost to the patient, based on reasonable up-charge, mark-up and usual customary pharmacy fee. Physician Access Only.

To use your card you must fill a valid prescription at a participating pharmacy in Canada. After receiving your RxHelp.ca card simply present your RxHelp.ca card when purchasing your included brand-name prescription at a participating pharmacy and you will receive your payment assistance immediately. The RxHelp.ca card is accepted at most pharmacies in Canada.

DISEASE SPECIFIC ORGANIZATIONS

Alzheimer Society of BC

www.alzheimerbc.org

Aplastic Anemia and Myelodysplasia Association

www.aamac.ca

The Arthritis Society

www.arthritis.ca

Amyotrophic Lateral Sclerosis (ALS) Society of British Columbia

www.alsbc.ca

BC Lung Association

https://bc.lung.ca/

BC Cancer

www.bccancer.bc.ca

BC Lupus Society

www.bclupus.org

BC Schizophrenia Society

www.bcss.org

Canadian Cancer Society

www.cancer.ca

Canadian Celiac Association

www.celiac.ca

Canadian Digestive Health Foundation

www.cdhf.ca

Canadian Hemochromatosis Society

www.toomuchiron.ca

Canadian Liver Foundation

www.liver.ca

Canadian Lyme Disease Foundation

www.canlyme.com

Canadian Mental Health Association

www.cmha.ca

Canadian Spondylitis Association

www.spondylitis.ca

Chronic Pain Association of Canada

www.chronicpaincanada.com

Chronic Obstructive Pulmonary Disorder (COPD) Canada

www.copdcanada.ca

Crohn's and Colitis Canada

www.crohnsandcolitis.ca

Diabetes Canada

www.diabetes.ca

Heart & Stroke Foundation

www.heartandstroke.ca

Hepatitis C Education & Prevention Society

www.hepcbc.ca

Huntington Society of Canada

www.huntingtonsociety.ca

JointHealth

www.jointhealth.org

HeretoHelp

www.heretohelp.bc.ca/
HeretoHelp is a website of the BC Partners for Mental Health and Substance Use Information. The BC Partners are a group of seven leading provincial mental health and substance use non-profit agencies: Anxiety Canada, BC Schizophrenia Society, Canadian Institute for Substance Use Research, Canadian Mental Health Association's BC Division, Institute of Families for Child and Youth Mental Health, Jessie's Legacy eating disorders prevention and awareness (a Family Services of the North Shore program) and Mood Disorders Association of BC (a branch of Lookout Housing and Health Society).

Kidney Foundation of Canada

www.kidney.ca

Mastocytosis Society Canada

www.mastocytosis.ca

Multiple Sclerosis Society of Canada

www.mssociety.ca

Muscular Dystrophy Canada

www.muscle.ca

Pain BC Society

www.painbc.ca

Parkinson Society BC

www.parkinson.bc.ca

People in Pain Network

www.pipain.com

Positive Living Society of BC

www.positivelivingbc.org

PARC - Promoting Awareness of RSDS (Reflex Sympathetic Dystrophy) and CRPS (Complex Regional Pain Syndrome) in Canada

www.rsdcanada.org/parc

Spinal Cord Injury BC

http://sci-bi.ca

Stroke Recovery Association of BC

www.strokerecoverybc.ca

ADAPTIVE EQUIPMENT

Red Cross Health Equipment Loans

The Canadian Red Cross Health Equipment Loan Program (HELP) provides Canadians with short-term loans of health equipment on a donation basis.

HEALTHY LIFESTYLE

Active Aging Canada

Active Aging Canada strives to promote a society where all older Canadians are leading active lifestyles that contribute to their overall well-being.

ALCOA, a partnership of organizations and individuals having interest in the field of aging, encourages older Canadians to maintain and enhance their well-being and independence through a lifestyle that embraces daily physical activities.

Elderly in Recovery

A comprehensive guide with information on the prevalence of addiction in seniors, prescription drug use, and various routes of recover and how family and friends play a vital role.

Food & Drug Interactions

A resource designed to highlight potentially harmful interactions between dietary supplement, different foods/vitamins, and prescription drugs. Changes associated with aging cause seniors to be more risk for harmful interference with their medication, and this guide reveals a few combinations to be aware of.

Health - Government of Canada

www.healthycanadians.gc.ca
Provides information on such topics as recalls and advisories, healthy living initiatives, and the Healthy Living Guides (Canada Food Guide and Physical Activity Guide).

Healthy Families BC

www.healthyfamiliesbc.ca
A cross-government health promotion initiative that seeks to improve the health of British Columbians by taking steps to address common risk factors and reduce chronic disease.

New Health Partnerships Information for People with Chronic Conditions: Self-Management Support: Information for Patients and Families

www.ihi.org
This document is intended as a resource for patients and family members dealing with chronic or long-term conditions. Includes such topics as information on being active in health care, getting started with self-management, staying on strack, and a section on resources and tools.

Osteofit

www.osteofit.org
A fitness program designed for people with osteoporosis available in select communities in BC.

Canadian Society for Exercise Physiology

https://csepguidelines.ca/
Canadian 24-Hour Movement Guidelines

Physical Activity Line (PAL) - HealthLink BC

www.physicalactivityline.com
A resource for practical and trusted physical activity and healthy living information. The line provides guidance to help you become more physically active, overcome your barriers and stay motivated, education on the most up to date, trusted physical activity and health information and connects you with health professionals and community health and fitness programs. Staffed by CSEP Certified Exercise Physiologists® are available Monday to Friday 9:00 AM - 5:00 PM, to assist you with all of your physical activity related needs. Call 8-1-1 as PAL is now part of HealthLink BC.

Senior Road Safety Guide

A website section from the US Traffic Safety Store that features helpful information on driver safety for older adults.

Sources Community Resources Society

www.sourcesbc.ca
A community-based non-profit society offering a variety of social wellness programs and services through 20 locations, including Community Resource Centres, that are continually expanding to meet individual and community needs.

HEALTHY EATING

Dietitians of Canada

www.dietitians.ca

Canada's Food Guide (2019)

The new Canada Food Guide has a number of resources on their website for healthy eating.

ADVOCACY

Family Caregivers of BC

www.familycaregiversbc.ca

Disability Alliance BC (formerly BC Coalition of Persons with Disabilities)

www.disabilityalliancebc.org

Seniors First BC

www.bcceas.ca

SELF-HELP

Help Guide

This guide provides information on how to care for people with Alzheimers or dementia. It includes caregiver wellness information such as how to properly deal with stress.

PeerNet BC

www.peernetbc.com

Crisis Centre BC

https://crisiscentre.bc.ca/
The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a non-profit, volunteer organization committed to helping people help themselves and others deal with crisis. Available 24 hours a day, 7 days a week, call 1-800-784-2433 or 1-800-SUICIDE, or call your local crisis centre If you or someone you know is having thoughts of suicide.

OTHER GOVERNMENT RESOURCES


Public Health Agency of Canada
The home page of this Government of Canada website has lists of services and information on health.

Public Health Agency of Canada – Aging & Seniors
The Division of Aging and Seniors (DAS) provides federal leadership on seniors' public health issues in order to optimize healthy aging. As such, DAS is the focal point for information and centre of expertise in the area. The Division strives to influence policy development, to expand and transfer the knowledge base, and to engage stakeholders on matters concerning healthy aging, including the prevention and control of disease and injury in older adult life. Features the Safe Living Guide - A Guide for Home Safety for Seniors available for download.

Veterans Affairs

If you are a current or former member of the CAF or RCMP, or a family member, the Government of Canada Veterans Affairs has targeted services and benefits to improve your well-being.

VictimLink BC

VictimLinkBC is a toll-free, confidential, multilingual telephone service available across B.C. and the Yukon 24 hours a day, 7 days a week at 1-800-563-0808. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.

DISCLAIMER: This list is in no way exhaustive and the University of Victoria does not endorse any aforementioned resource as most effective. Please share with us any other resources that might be considered for inclusion by emailing selfmgmt@uvic.ca.

Last updated: April 2019