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Personnel of Institute on Aging & Lifelong Health – Ladner Office

University of Victoria Ladner Office

Patrick McGowan, PhD

Professor, University of Victoria School of Public Health and Social Policy


Patrick joined the University of Victoria in January of 2002 and directs Self-Management BC. His background experience has been in health promotion research, administration, social planning and consulting. During the last 30 years, his main focus has been on investigating the implementation of best practices and effectiveness with health education programs for persons experiencing chronic health conditions, particularly self-management programs and strategies.

Email: pmcgowan@uvic.ca
Phone: (604) 940-3574 or toll-free 1-866-902-3767
Curriculum Vitae



Jagdev Bains, MPE, MA, BSc

Coordinator, South Asian Self-Management Programs

Jagdev (Jay) joined the University of Victoria in May of 2009 and coordinates South Asian Self-Management Programs. His background experience has been in employment counseling, job mentoring, recruiting and training volunteers. He is a professional immigrant from India with background experience in the field of sports science and coaching focussing on health education and skill training. Currently, Jay is pursuing doctoral studies at Visva-Bharati University, Santiniketan, India.

Email: jaybains@uvic.ca
Phone: (604) 763-6523 (cell), (604) 940-8967 or toll-free 1-866-902-3767


Christine Bramwell, BA

Coordinator, Interior Self-Management Programs

Christine joined the University of Victoria in November 2010. She brings many years of administrative experience from her time working in the insurance industry. Christine is a graduate of the University of Victoria and has a Bachelor of Arts. She oversees the Interior region of the province.

Email: bramwell@uvic.ca
Phone: (604) 946-0521 or toll-free 1-866-902-3767


June Clearsky, Associate of Arts, Institute of Indigenous Government

Coordinator, Indigenous Provincial & Fraser (North) Self-Management Programs

June joined the University of Victoria as a volunteer leader in 2009 and began working as the Indigenous Liaison in July of 2010. She has worked in Indigenous communities for the past 20 years and has extensive knowledge of Indigenous peoples in Canada. June has a passion for achieving wellness through the Lomilomi Massage (Hawaiian Massage) and is currently pursuing further education.

Email: clearsky@uvic.ca
Phone: (604) 940-6950 or toll-free 1-866-902-3767


Mark Davies

Coordinator, Northern Self-Management Programs

Mark was initially involved with the University of Victoria’s Self-Management Programs as a volunteer Leader. He has been a Coordinator since 2000, in the Vancouver Coastal, Interior, and Fraser Health Regions, most recently, for over 13 years, in the Vancouver Island region. As of January 2020, he is the part-time Coordinator for the Northern BC region. As a Master and T-Trainer, he has delivered numerous trainings throughout BC and across Canada and the US. His previous background experience includes 20 years of administrative banking, along with over 33 years of volunteer sports coaching.

Email: mvdavies@uvic.ca
Phone: Toll-free 1-866-902-3767


Julieta Gerbrandt, MSc

Qualitative Researcher

Julieta joined the University of Victoria in September of 2014 and is the Qualitative Researcher. Her graduate thesis focused on human nutrition and food security of people living with disabilities. Her background experience has been in health promotion research projects that focus on gender or economic status as social determinants of health. Julieta is currently providing program support for the Self-Management Health Coach Program.

Email: julietag@uvic.ca
Phone: 604-940-9424 or toll-free 1-866-902-3767


Brenda Gyurkovics

Project Support

Brenda joined the University of Victoria in October of 2019, and provides administrative support to our Program Coordinators. She brings several years experience in the health care sectors.

Email: selfmgmt@uvic.ca
Phone: 604-940-1273


Karen Hanna h, BA, BSW

Lead, Pairing and Support, Self-Management Health Coach Program

Karen's initial involvement with the University of Victoria's Self-Management Programs was as a participant, volunteer Leader, and Master Trainer. Her experience includes coordinating the Vancouver Coastal and Northern health regions.As a T-Trainer for self-management programs and has delivered trainings across Canada and in the US. Her previous experience includes 20 years of community resource development and delivering health and social service programs in remote and culturally diverse communities.

Email: klhannah@uvic.ca and smhcoach@uvic.ca
Phone: (604) 940-3573 or toll-free 1-866-902-3767


Suzanne Harmandian, RSA Dip Bus Studies

Program Assistant, Research

Suzanne joined the University of Victoria in 2009 after 20 years of working in legal offices in British Columbia and England. Suzanne offers an extensive background in administrative skills and is currently working as a Research Assistant as well as providing administrative support for all aspects of the office.

Email: suzanneh@uvic.ca
Phone: (604) 946-0195 or toll-free 1-866-902-3767


Fran Hensen, RN, BScN, MAL/Ed

VADAC Project Lead, Clinical Nurse Specialist

Fran is the Project Lead for the Victoria Assistive Devices and Coaching (VADAC) Study taking place in Victoria. Fran's previous professional and personal experiences consist of working in several Health Authorities in multidisciplinary environments that support Health Prevention and Promotion initiatives (Public Health and Primary Care) and support collaborative team approaches involving interdisciplinary projects and program redesign. Her dedication to involvement in peer coaching for chronic diseases strengthens her ongoing practice and commitment towards initiatives that promote the development of informed and activated patients in managing chronic health conditions on a daily basis.

Email: fhensen@uvic.ca
Phone: (250) 516-5742


Lisa Herriot, BA

Program Assistant, Self-Management Health Coach Program

Lisa joined the University of Victoria in 2013. She provides administrative support to the Self-Management Health Coach Program. Lisa brings to this role many years of experience working in a non-profit environment. She is a graduate of the University of Saskatchewan with a Bachelor of Arts in Urban Planning.

Email: smhcoach@uvic.ca
Phone: (604) 940-8973 or toll-free 1-866-902-3767


Navah Jacobs, CDA, DipDH, BScDH

Research Assistant and Data Coordinator

Navah's experience in the health science field over the past 30 years has included clinical practice and teaching undergraduate students. Navah's degree included a focus on statistics, epidemiology, and public health programs. Previous volunteer experience includes a focus on the geriatric sector where Navah provided cognitive support and music therapy to non-ambulatory patients in care.

Email: navahj@uvic.ca
Phone: (604) 940-8926 or toll-free 1-866-902-3767


Courtney Kang, MD, MPH

Coordinator, Chinese Self-Management Programs

Courtney has been working in this position since September 2010. Her previous training and working experience were mostly around health care, health research and higher education. After years of researching on the measurement of health-related quality of life, Courtney now enjoys implementing self-management programs among Mandarin/Cantonese-speaking people in the Lower Mainland as these evidence-based programs are truly effective in improving people's health and quality of life.

Email: ckang@uvic.ca
Phone: (604) 940-8967 or toll-free 1-866-902-3767


Naida Khan, BBA, MBA

Office Manager

Naida joined the University of Victoria in June 2017 and works as the Office Manager. Her background in the non-profit sector includes resource development and coordination for social service and health promotion organizations. Naida has volunteered with legal, sport and education organizations and enjoys working with others who are passionate about creating positive change.

Email: nkhan@uvic.ca
Phone: (604) 940-9796 or toll-free 1-866-902-3767


David Langer, BA

Coordinator, Vancouver Coastal Self-Management Programs

David joined the University of Victoria as a volunteer Leader in 2013 and he later became a Master Trainer. In 2019 he took on the role of Coordinator of Programs for Richmond. David has extensive experience in social services, working mostly in supervisory capacities. David's prior experience includes working with at-risk youth in emergency receiving, being a child care counsellor in the school system, and working with adults who have developmental delays. David has a Bachelor of Arts in Psychology from UBC and he is certified in Reality Therapy.

Email: ddlanger@uvic.ca
Phone: (604) 940-3568


Charles Labun, BSc (HON)

Coordinator, Fraser (South) Self-Management Programs

Charles joined the University of Victoria in April 2016. His background experience includes adult and medical education, career and health coaching, concept development for research and development, training and Board work for non-profit organizations. Over the last 20 years, his main focus has been on working in an educational capacity with physicians and patients and volunteering as a Board member in the charitable and non-profit sector. Charles oversees the communities of White Rock, Surrey, and Delta.

Email: pclabun@uvic.ca
Phone: (604) 940-6585 or toll-free 1-866-902-3767


Sherry Lync h, BA, MSW

Research Associate

Sherry joined the University of Victoria in September 2003 and works as a Research Associate. Her background experience is in psychology and social work. Prior to joining the University of Victoria, she had 14 years of experience with non-profit societies and health care agencies, specifically in the area of volunteer management. Her involvement in self-management programs began in 1989 with the implementation of the Arthritis Self-Management Program in Canada.

Email: slynch@uvic.ca
Phone: (604) 940-3572 or toll-free 1-866-902-3767


Norma Mah, BComm

Project Support

Norma joined the University of Victoria in April 2018. She provides administrative support to the Coordinators and manages inquiries and registrations for our programs. Norma brings several years of experience managing workshops and courses throughout BC through her previous work with a provincial outreach program. She is a graduate of the University of British Columbia with a Bachelor of Commerce in Marketing and is a firm believer in life-long learning and growth.

Email: selfmgmt@uvic.ca
Phone: (604) 940-1273 or toll-free 1-866-902-3767


Ginette McLennan, BA, BEd

Project Support

Ginette joined the University of Victoria in September 2008 and is primarily responsible for maintaining an inventory of program materials, and all shipping and receiving throughout the province for self-management programs. Ginette brings several years of experience coordinating community volunteer activities throughout the province.

Email: ginettem@uvic.ca
Phone: (604) 940-8924 or toll-free 1-866-902-3767


John Murphy

Coordinator, Fraser (East) Self-Management Programs

John joined the University of Victoria in April 2015 and coordinates programs for the Vancouver Coastal region. His professional background includes 30 years of senior management, business systems, and technology experience with major corporations and consulting firms. John also has 20 years of varied volunteer experience with non-profit organizations that includes 3 years as a volunteer Chronic Pain Self-Management Program Leader and Master Trainer prior to joining the University of Victoria as a staff member.

Email: jamurphy@uvic.ca
Phone: (604) 940-3568 or toll-free 1-866-902-3767



Leah Otsig, Diploma - Financial Mgmt, BA, BEd, GCID

Coordinator, Vancouver Island Self-Management Programs

Leah joined Self-Management BC in January 2020 as Coordinator for the Vancouver Island Health region. She trained as a Health Coach in 2019 so that she could spread the word to others about positive health via self-management and has a passion for life-long learning as well as helping others through community service. Leah has a background in Accounting/Finance/Instructional Design as well as Adult and Public Education teaching K-12 students in the areas of ESL, French Immersion and Special Education.

Email: lotsig@uvic.ca
Phone: (604) 940-3580 or toll-free 1-866-902-3767


Louise Rolland, DCH, AIEHP, DBA

Coordinator, Vancouver Coastal & Sunshine Coast Self-Management Programs

Louise joined the University of Victoria as Office Manager and Program Coordinator for the Sunshine Coast Region in 2011. She had been a Volunteer Leader and Master Trainer since 2006. Her background in health care, the criminal justice system, and social programs have proven to be an asset. Focusing on healing arts, self-management concepts and the opportunity to administer our programs fulfill her lifelong passion to help others.

Email: lrolland@uvic.ca
Phone: (604) 940-8945 or toll-free 1-866-902-3767


Shayan Shakeraneh, BMLSc, MPH

Research Assistant

Shayan joined the University of Victoria in August 2007 as a Volunteer Leader for various self-management programs and began working as a research assistant in October 2017. A graduate of UBC's Master of Public Health Program, Shayan brings to his role many years of research experience in infection control, breast cancer, and undergraduate research program development.

Email: sshakeraneh@uvic.ca
Phone: (604) 940-9424 or toll-free 1-866-902-3767



Greg Veltman, MA

Program Assistant, Self-Management Health Coach Program

Greg joined the University of Victoria in May of 2020. He is passionate about the power of education, learning, and behavioural change theory and strategies in bringing about positive behaviour change. In addition to a background in post-secondary education, Greg is keenly interested in the unique life learning that takes place outside the formal educational environment and is eager to engage his critical thinking and collaborative skills to enhance the health and quality of life of persons experiencing chronic health conditions.

Phone: Toll-free 1-866-902-3767
Email: gveltman@uvic.ca